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American Airlines

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2.5 (11)
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4 reviews with 4 stars

11 reviews

5 stars
 
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(4)
 
(2)
 
(2)
 
(3)
Overall rating 
 
2.5
Value for Money 
 
2.3
Customer Service 
 
2.7
On-time Departure 
 
2.6
On-time Arrival 
 
2.9
On-board Amenities 
 
2.0
Comfort 
 
2.6
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AA Flight ORD - MIA
Overall rating 
 
4.3
We had the pleasure to fly with a brand new Boeing 737-800 MAX. This aircraft doesn't have screens installed on the seats and this is the new trend to make the airplanes lighter, aka more cost-effective. There is a device holder (phone, tablet, Ipad) instead of a screen. In order to access the entertainment via free Wifi, you need to previously download the AA app on the device that is going to be used during the flight. The AA app itself is not needed to access the entertainment but must be installed.
I thought this info could come handy. Have a nice flight ☺

Flight Details

Class
Economy
Date of Flight
December, 2018
Flight number
2507
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AA MIA - DCA LIKED IT
Overall rating 
 
3.7
Our evening flight was delayed an hour because of bad weather in D.C. However, we were given alternative route and we arrived in D.C. on time. I was expecting turbulence or other weather conditions but the flight was smooth and pleasant. The aircraft was new A321. I like the fact that AA offer menu to choose food, drinks or appetizers. A nice touch in comparison with airlines that offer you a bag of junk food with no option to buy something better.

Flight Details

Class
Economy
Date of Flight
July, 2018
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Reliable no frills airline
Overall rating 
 
4.0
American does the job! Cheap flight, on time departure and arrival and reliable service. Once you get used to the limited amenities (i.e. no USB port to charge your phone) it takes you from point A to point B :)

Flight Details

Class
Economy
Date of Flight
September, 2017
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Friendly Cabin Crew
Overall rating 
 
3.8
It was a short flight from Phoenix, AZ to San Francisco, CA that I enjoyed very much. It left at around 8 pm and soon after take off I along with many passengers around me as I noticed dossed off. The cabin crew was very unobtrusiveness doing its complementary service and kept the lights on at minimum so we can rest and even take a nap. Upon boarding I was greeted by a flight attendant and by the rest of the crew as I was making my way to the seat in the isle. The seat, however, I did not find very comfortable. I did not have a headrest. In terms of entertainment, there was non. Overall, pleasant flight.

Flight Details

Class
Economy
Date of Flight
May, 2017
Flight number
452
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