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Munich International Airport

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Munich International Airport

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Phone Number
+49 89 97500

Munich Airport (IATA: MUC, ICAO: EDDM) (German: Flughafen München), is the international airport of Munich, the capital of Bavaria.

User reviews

7 reviews

 
(3)
 
(4)
3 stars
 
(0)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.5
Cleanliness 
 
4.9
WiFi and Internet 
 
3.3
Dining 
 
5.0
Entertainment 
 
3.7
Ground Transportation options 
 
4.4
Terminal Access 
 
4.9
Flight Information 
 
5.0
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A 5-star airport: One of the Best in Europe
Overall rating 
 
4.9
This is our Editor’s review. We’d like to share our observation of the airport throughout the many the many times we have transited at particular airport hub for Lufthansa Airlines. This review is independent and not affiliated by anyone person representative of the Munich Airport.

Cleanliness:

How many times you try to get a sit or simply rest at an airport lounge area, or try to have a quick snack at the kiosk or a table and you find them all unsanitary. Not at Munich Airport. No matter you end up being at the airport: at a restaurant, a coffee shop, or just at the many seating areas, you will find them tidy and welcoming. Even though at our last visit at the airport we saw a trash cart buzzing the terminal areas, we rather put up with that then dirty and neglected areas. Thus, Munich International deserves its maximum 5 stars for cleanliness. 

 Wi-Fi and Internet:

Excluding the airlines’ lounges where Internet is available for free with a very good quality, the airport offer free Wi-Fi to its passengers. A few areas back the Wi-Fi was spotty and at time the connection would break up or there would be no connection at all. During our last visit to the airport in February, we were able to connect to the free airport network rather easily. Do expect to give up your privacy as you’re on a public network buy, hey, who cares that much if after all you can check your email and even use messaging apps to call abroad. We have tested Skype to make a phone call and it was pretty good. No break up and service interruptions. Do expect, however, to end up at some dead zone in Terminal where as it seemed the Internet connection was not as strong and even lacking. But making a few steps back and forth until you find a good Wi-Fi signal was not a big deal. Thus, we’d like to give the Wi-Fi connection 4 stars out 5. 


Dining:

You not going to go hungry at this airport. The choices are so many. From small snack bar stands to white table cloth restaurants. You name it. We believe the dining options fit every pocket. As with every other airport around the world expect to pay higher prices then would normally do at your local grocery store, but hey, it is all worth it. The food we tried was delicious, service staff is friendly, and most speak English if your German is not as good. Certainly, 5 stars for dining.


Entertainment and Leisure facilities:

This is a hit. Along with all other usual common seating and resting areas, which by the way are very spacious, for 10 or 15 euros depending on the time and for not less then 2 hours you can rent Napcabs -  a sleeping pod. Now, we haven’t tested one of those, but if you had, we are happy to hear your experience in the comments below.  However, the Napcabs along with the sleeping lounge reclined chairs as well as the numerous seating at the terminal gates add up to your comfort.  One other feature is striking -  the enormous exterior glass structure of the airport which allows for lots of daily sun light to enter the building. Certainly, any daylight or natural sunlight is a recipe for the passengers’ wellbeing and comfort. Thus, Munich Airport yet again gets our maximum 5 star rating at this review category. 


Ground Transportation options:

How many time have you travelled to or from an airport and you wondered how to get there? This is not the case with Munich airport. Two train lines S-Bahn lines connect to downtown Munich every 10 min. There are also bus lines like the Flixbus and the Lufthansa express bus. Thus, the options are many, and most importantly convenient and reasonably priced. Munich Airport gets one more 5-star rating for its ground transportation options. 

Terminal access:

There is only one word that best describes the Terminal access - a breeze. You can easily walk the airport or take the terminal link train. We have walked the airport from side to side and used the terminal link train. It is all within a reach and of course, handicap accessible, for which Munich earns is next 5-star rating. 

Flight information:

Placards, signage, arrival and departure boars, friendly customer service: they all add up to the mix of was to help you get to where you’re supposed to go. Signage is simple and understandable, easily accessible and we never got lost at the airport navigating which way to go. If you follow signs you virtually get anywhere at the airport. 5-star for this category as well. 

In summary, this is one of the best airports in Europe, and probably around the world. If you know of such anther airports, send us your review.  

Review

Date of Visit
February, 2018

Airpport

Purpose of travel to airport
Natural sunlight at gate wating areas.
Terminal Jetbrige
Lufthansa gate passenger kiosks
Terminal Building of Munich Airport
Munich Airport
Munich Airport
Munich Airport
Munich Airport
Airplanes park at gates at Terminal Building of Munich Airport
Rest Area at Munich Airport
The Munich Airport - Terminal 2 Action
Munich-Airport Tunnel
Walk Through Munich Airport Terminal 2
The Business lounge at the L gates is great
Overall rating 
 
4.0
If you try to use the public free Wi-Fi that now is advertised all over the airport know that at least for me was that good. It drops off all time, and of course, in order to get on-line you have to surrender some personal information.

Don't get me wrong. This is an awesome airport. it's new, modern, clean, and very spacious with incredible views of the runways. But at times it may get confusing as it happened to me. From the G gates concourse I had to do to the L-gates concourse. Following the signs I had to take the airport train. You end up on a platform, the train of 4 cars arrives but only 2 doors open on one side of the platform. The doors of the other 2 cars open on the other side of the train. It was really strange. You get off to an area called for L and K gates but if want to actually get to the L gates you have to take one more escalator above the K gates. As a transit passenger I did not leave the airport but had to go through 2 passport check points. The same happened to me at Frankfurt airport a month earlier.

As I arrived at C-gates concourse decided to go to the business Lufthansa lounge at this area but I have noticed quite a lot of people were going in and coming out of the lounge. The receptionist, when he saw that I was departing from the L-gates suggested to visit that business lounge as being quite and more pleasant, and sure I did. The L gates business Lufthansa lounge was excellent. Had a very good nap on the special sleep lounges, took a very good shower in one of the several available full featured showers. The food was really tasty. The staff was friendly and attentive.

Review

Date of Visit
August, 2017

Airpport

Purpose of travel to airport
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The Airport Wi-Fi
Overall rating 
 
4.3
I am a frequent visitor of the Munich Intl airport. For the past years the airport offered WiFi but it wasn't free. This time around while spending several hours at the airport during layover noticed the free WiFi ads at the terminals. Tried to log in. You have to agree to some terms of use and finally to the use of my user data from the Munich Airport, including an email I have to provide. So I decided not to agree to that last condition and I was not able to get online. I understand there is always a trade off for stuff that's claimed to be free but many airports around the world have completely free WiFi. It was a bit of disappointment. On the other hand, the airport is clean and very welcoming, and it is always a pleasure to visit.

Review

Date of Visit
December, 2016

Airpport

Purpose of travel to airport
WiFi is not completely free at Munich Intl Airport as there is a trade off - your private information.
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World class service
Overall rating 
 
4.7
Transferring flights at Munich Airport gave me an opportunity to visit the Lufthansa Business Lounge located across gate H24. This is one of the several lounges Lufthansa has at the airport. For about 4 hours of layover I had a chance to fully experience the quality of service and amenities this lounge offered. As you enter I was greeted and my credentials checked. There is a personal travel assistance for any reservation concerns. I had couple of question to the service agent and he was very polite and patient.

As you enter the lounge you’ll find plenty of seating and at the back lots of comfortable couches for more relaxed work and reading task. Food and drinks are plenty. From hot items to cold cuts, deserts, soft drinks, and hard liquor. The coffee machine makes anything. The Wi-Fi was easy to set and connect with strong signal. It was a pleasant stay and experience. Lufthansa proved to be truly one of the best.

A comment about the airport Wi-Fi connection out of the lounge and at the terminal. Munich Airport used to offer only paid internet connection. This time visiting the airport you’d see a lot of ads for the free Wi-Fi everywhere. Decided to try out and I couldn’t get online. When you connect to the free network you’re asked to fill out a form where your name and email are required along of the consent that you’ll be receiving advertising email. So basically you’ll expose your personal information to potential advertisers. This is the drawback to keep in mind.

Once again I found the airport welcoming with plenty of shopping and restaurant space. Most interesting were the sleeping pods and rest areas where you can take a nap at specifically designed area or rent a sleeping cabin (pod) at a small fee offering you a full bed.

Review

Date of Visit
December, 2016

Airpport

Purpose of travel to airport
Munich Airport Terminal
Sleeping area at Munich Airport
Munich Airport Lufthansa Business Lounge across gate H24
Munich Airport Lufthansa Business Lounge across gate H24
Munich Airport Lufthansa Business Lounge across gate H24
Munich Airport Lufthansa Business Lounge across gate H24
Munich Airport Lufthansa Business Lounge across gate H24
Munich Airport Lufthansa Business Lounge across gate H24 Entrance
Small breakfast I selected at Munich Airport Lufthansa Business Lounge across gate H24
Munich Airport Terminal walkway
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One of the better EU airports
Overall rating 
 
4.3
I have always traveled to Munich Airport while transiting between flights to and from Europe. As I fly Lufthansa as preferred airlines, and Munich Airport being one of its hub I end up at the airport often. Every time I have a nice experience. Never had trouble finding my way at the airport as signs and information are well displayed. Food options are plenty but as in every airport prices may be steep. I see that many people gave this airport a bad review on some other websites in the internet just because they had to be shuttled on a bus to and from the plane but this is about the airline and not the airport. Internet is not free at the airport and that's why I am giving it a lower rating for that. However, newspapers in German and English are available for free. Seating areas and overall cleanliness are up to par.

Review

Date of Visit
December, 2016

Airpport

Purpose of travel to airport
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