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Vienna International Airport

Vienna International Airport

Contact Information

Phone Number
+43-1-70070

Vienna International Airport (IATA: VIE, ICAO: LOWW) is the international airport of Vienna, the capital of Austria, located in Schwechat, 18 km (11 mi) southeast of central Vienna. It is the country's biggest airport and serves as the hub for Austrian Airlines and Niki. 

User reviews

2 reviews

5 stars
 
(1)
4 stars
 
(0)
3 stars
 
(1)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.2
Cleanliness 
 
4.0
WiFi and Internet 
 
4.5
Dining 
 
3.5
Entertainment 
 
2.5
Ground Transportation options 
 
5.0
Terminal Access 
 
4.5
Flight Information 
 
5.0
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Hidden gem in the heart in Europe
Overall rating 
 
4.9
What a hidden gem is Vienna Intl Airport!! Definitely coming back to it if my future travels take me here again. Visited the airport on arrival and departure to another EU destination. Found the airport really less stressful and crowded , really clean and tidy, It offers free WiFy which was not spotty on times as I found other free wi-fi services to be LHR or other airports, for example. Dining is plenty and choices are diverse from sit down restaurants to coffee shops on-the-go where you could take a quick bite. In fact I had latte and it was very good quality. Terminal access manageable and it did not require me to walk miles to reach my departure gate. Flight information i s clear not confusing or with contradicting directions.

On this trip arrived late and had a very early flight. Decided to look for a nearby hotel spent the the night before my trip. Found Moxy hotel conveniently located near Vienna International Airport and found it to offer stylish and comfortable accommodations just a 5 minutes walk in the facility of the airport. On the next morning had a flight at 7 am and I was right on time. Well, not many shops were opened that early but still was able to get a good morning coffee even though it was a bit expensive at above 4 euros, but it expected. It is an airport after all.

Review

Date of Visit
August, 2018

Airpport

Purpose of travel to airport
Work station near gates areas.
Early morning at Vienna Airport G gates
Empty early morning G-gates terminal at Vienna airport
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Bad airport attitude
Overall rating 
 
3.4
As I traveled to USA on July 31 the computer at check-in wrote I needed to see an employee for baggage. So I tried to use assisted drop-off for my luggage. Yes, tried... After queuing 10min a woman behind counter 368 at 8.30am told me to use a self check-in for luggage without as much as apology. I never encountered such rude behaviour from airport employee saying 'Do it yourself' to a customer. A young lady employee helped me later, she needed to use her card to check in my bag.
You make people pick the scanner and scan the bag tag like an airport employee instead of letting the employees do their job. A traveller shouldn't touch anything else except his possessions.

Another issue is lack of toilets at international G gates, long queues for them and they are dirty, some clogged with paper.

I am put off by your attitude of no water fountains, only overpriced water in plastic bottles available instead. Where is your ecological attitude Austrians?! Recycle bins are just a poor excuse.

Extra screening for randomly picked passengers, they tell you walk there, you walk unattended to scanning point where they throw most of stuff from your bag out and then let you unattended walk back to gate.

This airport boasts about how many passengers get through every year. They're increasing their profits and decreasing the quality of services offloading the work from employees to passengers. Soon the passengers will have to wash dishes after themselves and clean toilets with this airport attitude while the management saves on employees.

Honestly, if I'm given a choice it won't be this airport in the future I would choose.
MC
Top 50 Reviewer 1 reviews
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