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178 results - showing 1 - 10
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Ordering
January 16, 2019
Overall rating 
 
1.0
Value for Money 
 
1.0
Customer Service 
 
1.0
On-time Departure 
 
1.0
On-time Arrival 
 
1.0
On-board Amenities 
 
1.0
Comfort 
 
1.0
Airlines
United Robs their Customers

My flight had been booked for several days. Round trip in one very long day that began at 3 am. Our plane was supposed to board at 6:50. However, after we waited and waited, they announced at 7pm that our flight would be delayed a half hour. I chose...

January 15, 2019
Overall rating 
 
4.3
Value for Money 
 
3.0
Customer Service 
 
4.0
On-time Departure 
 
5.0
On-time Arrival 
 
5.0
On-board Amenities 
 
5.0
Comfort 
 
4.0
AA Flight ORD - MIA

We had the pleasure to fly with a brand new Boeing 737-800 MAX. This aircraft doesn't have screens installed on the seats and this is the new trend to make the airplanes lighter, aka more cost-effective. There is a device holder (phone, tablet, Ipad) instead of a screen. In...

January 08, 2019
Overall rating 
 
3.3
Value for Money 
 
3.0
Customer Service 
 
3.0
On-time Departure 
 
5.0
On-time Arrival 
 
5.0
On-board Amenities 
 
3.0
Comfort 
 
1.0
Airlines
Food and service was a big disappointment

Boarding happens in particularly random order. Did not hear announcements for preboarding families with small children or people wit disability. The aircraft - Airbus A380 now looks outdated. Small display monitor in Economy. Slow to react on touch and you even have to tap multiple times in order for...

January 05, 2019
Overall rating 
 
5.0
Value for Money 
 
5.0
Customer Service 
 
5.0
On-time Departure 
 
5.0
On-time Arrival 
 
5.0
On-board Amenities 
 
5.0
Comfort 
 
5.0
Airlines
Good service

Many times I used Bulgaria air - all time every think is great

IT
Ivan Todorov
January 05, 2019
Overall rating 
 
1.0
Value for Money 
 
1.0
Customer Service 
 
1.0
On-time Departure 
 
1.0
On-time Arrival 
 
1.0
On-board Amenities 
 
1.0
Comfort 
 
1.0
Airlines
The worst Air line

The worst air line I ever used, never again!

IT
Ivan Todorov
January 05, 2019
Overall rating 
 
2.7
Value for Money 
 
3.0
Customer Service 
 
4.0
On-time Departure 
 
2.0
On-time Arrival 
 
2.0
On-board Amenities 
 
1.0
Comfort 
 
4.0
Airlines
Further delaying flight perhaps to uncontrolled boarding

Aircraft arriving late. Passenger boarding on a random basis and in no particular order. Passengers visibly bring too many roller-boards in already full overhead bins. Crew doesn't take measure to pre-checker bags prior to boarding. Passengers on board end up getting to their seats but having no place to put...

January 05, 2019
Overall rating 
 
3.5
Value for Money 
 
3.0
Customer Service 
 
3.0
On-time Departure 
 
5.0
On-time Arrival 
 
5.0
On-board Amenities 
 
3.0
Comfort 
 
2.0
Airlines
Quality of service declining

On route from Munich to San Francisco on Airbus A380-800 visibly outdated aircraft. To use the entertainment system you have to use the provided proprietary headset as the headset jack not standard. Annoying! In Economy... cramped seats. Seat comfort is bad. Seat was rather harder then softer, and...

Outdated armrest flights control position in a way that unintentionally get turned on by your elbow being pressing on the them.
NO flight attendants to tide things up in the middle of the flight.
November 26, 2018
Overall rating 
 
4.0
Cleanliness 
 
4.0
WiFi and Internet 
 
4.0
Dining 
 
5.0
Entertainment 
 
3.0
Ground Transportation options 
 
5.0
Terminal Access 
 
2.0
Flight Information 
 
5.0
Very confusing signs

I want to start with the exactly how one can manage to find out where to go get on the light rail train to downtown Denver. In the past to get to downtown Denver from the airport you have to resort to some other kinds of Transportation but now the...

November 26, 2018
Overall rating 
 
3.2
Value for Money 
 
3.0
Customer Service 
 
2.0
On-time Departure 
 
4.0
On-time Arrival 
 
5.0
On-board Amenities 
 
2.0
Comfort 
 
3.0
Airlines
Unclean equipment

Flying on United Airlines is yet again an experience to think about. Boarding the plane was okay as the boarding process was smooth and without the hitch that sometimes you might expect to experience. Entering the plane greeted by a flight attendant who looked at me and wasn't ready to...

Unclean seat tray at seat 29A
Flight attendant with no hair tide up
Served tea with no beverage napkin.
November 22, 2018
Overall rating 
 
4.0
Cleanliness 
 
5.0
WiFi and Internet 
 
4.0
Dining 
 
3.0
Entertainment 
 
3.0
Ground Transportation options 
 
3.0
Terminal Access 
 
5.0
Flight Information 
 
5.0
Cute Little Airport Malta

Malta offers cute little airport. with few duty free shops and restaurants. The reason I am writing this review is to share my pleasant surprise with the fact that there are free bottles of water at the arrival terminal, right by the designated areas for passport control. Keep in mind...

178 results - showing 1 - 10
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