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120 results - showing 1 - 10  
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Ordering 
 
ExploreIt SExploreIt S   October 07, 2017
Overall rating 
 
4.7
Cleanliness 
 
5.0
WiFi and Internet 
 
5.0
Dining 
 
5.0
Entertainment 
 
5.0
Ground Transportation options 
 
5.0
Terminal Access 
 
5.0
Flight Information 
 
3.0

Impressive building

Good airport, clean, the airport building is not a standard one and is it interesting to be seen, a little less seats for departures and a little too crowdy. Diverse colors and designs. 

Airlines
Francisco AguilarFrancisco Aguilar   September 29, 2017
Overall rating 
 
2.7
Value for Money 
 
3.0
Customer Service 
 
3.0
On-time Departure 
 
1.0
On-time Arrival 
 
3.0
On-board Amenities 
 
3.0
Comfort 
 
3.0

Delayed for no apparent reason

Our flight from Medellin to Bogota was delayed for two hours . No one gave any reason for the delay. As we travel often with this airline, lately more often then not the flights get delayed. Even though we had not checked luggage rebooking us to an earlier flight was...

Airlines
Katherine BarnsKatherine Barns   September 29, 2017
Overall rating 
 
4.7
Value for Money 
 
5.0
Customer Service 
 
5.0
On-time Departure 
 
5.0
On-time Arrival 
 
5.0
On-board Amenities 
 
3.0
Comfort 
 
5.0

Surprisingly good service for a short flight

What many will find that this is relatively short flight that doesn't last more then an one hour. Often, on such short flights you cannot expect to get too much of anything. However, i was surprisingly pleased to find the really friendly cabin crew, above average service, and to...

Oxana DovOxana Dov   September 19, 2017
Overall rating 
 
2.2
Cleanliness 
 
5.0
WiFi and Internet 
 
1.0
Dining 
 
1.0
Entertainment 
 
1.0
Ground Transportation options 
 
1.0
Terminal Access 
 
1.0
Flight Information 
 
5.0

Attention! Tel Aviv Ben Gurion airport of Israel!

If you want to fly to Tel Aviv Ben Gurion airport of Israel, be careful! I was in Israel from June 16 to June 22, 2017. I will try to describe the details of the trip. And you will decide for yourself: can you overcome such things or not?...

Maxim Céré-MarcouxMaxim Céré-Marcoux   September 18, 2017
Overall rating 
 
4.0
Value for Money 
 
4.0
Customer Service 
 
3.0
On-time Departure 
 
5.0
On-time Arrival 
 
5.0
On-board Amenities 
 
3.0
Comfort 
 
4.0

Reliable no frills airline

American does the job! Cheap flight, on time departure and arrival and reliable service. Once you get used to the limited amenities (i.e. no USB port to charge your phone) it takes you from point A to point B :)

Ivan BorisovIvan Borisov   September 06, 2017
Overall rating 
 
4.0
Cleanliness 
 
5.0
WiFi and Internet 
 
2.0
Dining 
 
5.0
Entertainment 
 
4.0
Ground Transportation options 
 
3.0
Terminal Access 
 
4.0
Flight Information 
 
5.0

The Business lounge at the L gates is great

If you try to use the public free Wi-Fi that now is advertised all over the airport know that at least for me was that good. It drops off all time, and of course, in order to get on-line you have to surrender some personal information. ...

Ivan BorisovIvan Borisov   September 06, 2017
Overall rating 
 
3.4
Cleanliness 
 
4.0
WiFi and Internet 
 
4.0
Dining 
 
4.0
Entertainment 
 
3.0
Ground Transportation options 
 
3.0
Terminal Access 
 
1.0
Flight Information 
 
5.0

Confusing directions at airport and Lufthansa business lounge service just Ok

I have traveled many time via Frankfurt and all the times it was a transit stop transferring from one flight to another. This is a very big and busy airport and I am sure airport staff is trying its best smooth things up for passengers but this I needed...

Airports
Ivan BorisovIvan Borisov   September 02, 2017
Overall rating 
 
3.0
Cleanliness 
 
3.0
WiFi and Internet 
 
1.0
Dining 
 
2.0
Entertainment 
 
1.0
Ground Transportation options 
 
4.0
Terminal Access 
 
5.0
Flight Information 
 
5.0

Passenger management lacking

I arrived by car at the departure area for Terminal 2 on the early morning of August 30 at around 4:30 am just to find that there was no way I could park my car to drop me off at terminal curb. There were a lot of cabs, other...

Passengers waiting to check in for Lufthansa flights at 4:30 am on August 30 2017 at Sofia Airport departure terminal 2.
Airlines
Toni BartishToni Bartish   September 01, 2017
Overall rating 
 
4.5
Value for Money 
 
4.0
Customer Service 
 
4.0
On-time Departure 
 
4.0
On-time Arrival 
 
5.0
On-board Amenities 
 
5.0
Comfort 
 
5.0

Good service but still room for improvement

It was an 11-hour transcontinental flight from Munich, Germany to San Francisco, California on one my favorite airliners Airbus A340-600 series. I like the seat configuration 2-4-2. On both sides of the aisle you can take a seat with just one person next you which may feel for some or...

Boarding with not much information.
Great entertainment system.
Comfortable seats.
Airlines
Katherine BarnsKatherine Barns   September 01, 2017
Overall rating 
 
4.5
Value for Money 
 
5.0
Customer Service 
 
5.0
On-time Departure 
 
5.0
On-time Arrival 
 
5.0
On-board Amenities 
 
2.0
Comfort 
 
5.0

The airline still maintains quality of service

Lufthansa is one of the handful airline left in Europe I think still maintain the quality of their service as the industry changes so much withe invasion of the budget carriers. The created me upon boarding the plane as well as I was passing in the cabin while going to...

Boarding of flight LH1707 at Sofia Airport on August 30, 2017.
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